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Visitors to Japan troubled by congestion and immigration procedures

Release Date
2025-05-06
Media
NHK
Summary
A Japan Tourism Agency survey of over 4,000 foreign visitors found that key frustrations include congestion at tourist spots (13%) and long immigration wait times (8.6%, more than double the previous survey). Nearly 22% struggled to find trash cans, and 15% had trouble communicating with facility staff—though these two issues have improved. Encouragingly, over half of respondents reported no problems, a significant improvement of 21 percentage points. The agency acknowledges progress but notes the need for further action, particularly in coordination with other government bodies, to address emerging concerns.
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